e-Store
The Bitrix Site Manager’s e-Store module will allow your business to organize the online sale of its products or services, create an e-store, and effectively manage all of your sales distribution channels.
The Bitrix CMS e-Store Module Includes:
- The shopping cart.
- Ordering and checkout.
- The customer section.
- The administration section.
Here are the Main Features of the e-Store Module’s Shopping Cart:
- It can support an unlimited number of products.
- Item specific pricing to determine the cost and delivery configuration.
- The ability to define and display item properties (weight, color, package dimensions) then pass those properties from the shopping cart to the customer’s order.
- The flexibility to change item properties in the cart.
- Your customers will be able to edit item quantity in cart.
- Items can be left in a consumers cart then ordered later.
- Your customers will be able to delete products from their shopping cart.
- The carts standard algorithm can be customized to suit your e-shop’s specific needs.
The Ordering Process in the e-Store Module’s Will Allow Consumers To:
- Place orders using the order wizard in one of the following ways: 1) a four-step method for items to be delivered physically and 2) a two-step method for online services or content.
- Calculate order totals automatically (including discounts and delivery expenses).
- Store copies of information required to correctly process an order, (currency rate, delivery expenses, discounts, titles and properties).
- Establish a registration system for customers and dealers for quicker ordering.
- Establish a customer registration process using either of the following methods: 1) users will be required to log into their accounts before placing an order; 2) whenever orders are placed by unregistered users, a username and a password will be generated automatically and sent out; 3) mixed mode – users will be able to select either self-registration or leave the registration process to your e-store.
- Check your customer’s e-mail addresses automatically (as a security measure) whenever an order is placed.
- Send e-mail confirmations to customers and your e-store administrator.
- Customize any of the available order processing modes to suit your e-store’s specific needs.
With the e-Store Module’s Customer and Dealer Sections, You Can:
- Authorize shoppers by requiring them to log in.
- Track changes to order status.
- Check order payment status.
- Receive e-mail notifications about changes in order or payment status.
- Cancel orders.
- Duplicate a dealer’s previous standard order automatically.
- Search for orders by code, date, state or country, payment method or shipping method.
- Edit shipping profiles.
- Edit user or dealer profiles and user or dealer personal data (name, e-mail, password, personal information, etc.)
The e-Store Module’s Administrative Section Will Allow You To:
- Establish your e-store’s legal and commercial profile.
- Select a transaction currency regardless of catalog currency.
- Convert a product’s currency to the e-store standard currency automatically.
- Introduce an unlimited number of steps an order must take while being processed.
- Establish locations and location groups for delivery management.
- Download locations from Bitrixsoft.com.
- Introduce an unlimited number of “payer types” …for instance; personal, legal entity, private enterprise, partners or club members.
- Set up an unlimited number of properties and property groups for each type of payer.
- Customize an order’s value based on a discount system.
- Customize tax charges depending on payer type or location.
- Include taxes charges in a product’s price or add them to the price of your products during order processing (depending on the payer type). This will allow you to specify different VAT rates for different countries (to conform to European Union regulations, etc.).
- Establish tax-exempt status for individual customer groups.
- Introduce payment methods depending on order currency.
- Attach an individual processing script to each payment system.
- Arrange for automated receipt of order from various payment systems.
Use a preset payment options:
- Cash on delivery (COD)
- Credit cards (Visa, MasterCard, Discover)
- Web Money (PayPal, etc.)
- Bank transfers
- Wire transfers
- Postal money orders
- Forwarded payments.
- Cash
- Payflow Pro, WorldPay, Authotize.Net.
- Set up delivery service tariffs dependent on delivery terms and means, (weight, value, location).
- Establish a unified order database for separate e-stores.
- Track consumers who make changes in payment status via the “PAID” attribute.
- Track consumers who’ve made changes in payment status via the "DELIVERY APPROVED" attribute.
- Set order status to predefined values such as: Accepted, Processing, Delivered and so on.
- Inform customers of order status changes via e-mail.
- Share customer profiles between multiple websites.
- Share customer’s cart between multiple sites.
- Create fully independent stores for multiple websites.
- Print hard copies of invoices, order forms, and receipts.
- Create custom hard copy templates.
- Distribute site access permissions among your employees.
- Transaction-based money flow system.
- Subscription renewal utility – for automatic subscription renewal.
- Export orders to MS Excel;
- e-mail messages - the system can send messages to users whenever there’s an order status change.
The e-Store Module’s Shopping Cart
Each item placed in a shopping cart can be described by arbitrary parameters (or properties). If an item adding callback function is defined, availability of an item is checked while performing various actions with a cart.
The cart’s callback function is set automatically if an item is added from the commercial catalogue.
The e-Store Module’s Discounts System
The e-Store Module’s unique discount management system will allow you to establish several discount levels depending on the total order cost. Discounts can be defined in terms of both percentage and fixed value. Discounts are calculated according to the total order cost prior to delivery cost.
The e-Store Module’s Delivery System
The e-Store Module’s Delivery system will allow you to set delivery cost parameters. The calculation of delivery cost will respect different locations specified by your e-Store’s administrator. For instance, cities, regions, countries, etc can be divided into delivery zones and the possible number of such zones is unlimited. Delivery costs can be also defined according to a particular order’s total cost and/or weight.
Automatic Calculation of Order Cost
An order’s total cost will depend on the following: the total item cost in the order (sum of costs compositions at the moment or making an order to the quantity of the ordered items), delivery cost (money for post or express delivery). The discount (if any) is taken away from the order cost. If the taxes are defined in the system, they’ll also be taken into account in an order’s cost calculation.
The e-Store Module’s Payment Systems
The e-Store module’s payment system will allow you to build an interface for initializing the order payment procedure by electronic means or printing required payment documents using other (non-electronic) means.
You can establish an unlimited number of payment system templates. The range of pre-set payment system templates is supplied with the e-Store installation program and included support for the payment system. All payment system templates will require customization prior to use.
The e-Store Module’s Order Properties
Whenever an order is placed, your system will prompt customers to provide a certain set of parameters (order properties) required for setting, registering or delivering the ordered items or services.
These properties can be fully defined by the site administrator and depends on the customer type selected in the first step of the order procedure.
The e-Store Module’s Customer Personal Section
In the customer personal section consumers can view all his or her orders, cancel new orders, copy orders—for use in recurring orders, print required documents or repeat a payment procedure by electronic means, review the order statuses, review and change the saved customer profiles.
The Administrative Section for Order Processing
Customer orders are categorized by checkbox—paid, cancelled, delivery accepted and by status--accepted, in process, shipped or delivered.
The status list can be arbitrarily set for a site and both checkboxes and statuses can be set independently. For instance, it's possible for an order to not be paid yet even though its delivery has already been accepted …or for an order to be listed as paid when its delivery has not been accepted.
Lists of Orders
It’s possible to automatically inquire as to the payment status of orders paid by electronic means. If the payment system says that the order has been paid and that the sum of the payment is equal to the cost of the order, the “order paid checkbox” of will be automatically marked YES.
The e-Store Module’s Mail Message System
Creating new orders, changing the existing ones and canceling orders is accompanied by sending e-mail messages to customers, your e-Store’s sales department via the e-Mail addresses stored in your e-Store’s settings.
To learn more about the features and modules of the Bitrix Site Manager CMS contact us today 914.591.7236
